privacy policy

Privacy Policy

Hemlock & Oak operates the website, which provides physical and digital planning-related products.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Website

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.


Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;

To provide the Service on our behalf;

To perform Service-related services; or

To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.


Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

SMS Marketing and Your Privacy

In compliance with Canadian and British Columbia privacy laws, we've adopted the following practices to ensure your privacy is respected and protected.

  1. Consent: We seek your explicit consent before collecting your personal information, such as your phone number, for the purpose of SMS marketing. You have the right to withdraw your consent at any time. If you do not wish to receive SMS messages from us, text the single keyword command STOP to +18443114928 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other HEMLOCK & OAK mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

  2. Purpose: We collect your phone number for the sole purpose of sending you SMS messages with relevant information and marketing materials. We will not use this information for any other purpose without obtaining your explicit consent.

  3. Protection: Your personal information is stored securely and we've implemented stringent measures to protect it from unauthorized access, use, disclosure, alteration, and destruction.

  4. Access and Correction: You have the right to access the personal information we hold about you, and correct any inaccuracies. You can do this by contacting us here.

  5. Updates to This Policy: We reserve the right to modify this policy at any time. Any changes we make will be posted on this page, so we encourage you to review it periodically. By continuing to use our services after those changes become effective, you consent to the revised policy.

By providing your phone number and consenting to receive SMS marketing messages from us, you agree to this policy.


Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.


Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

You're probably aware that many planners, pens, and stickers are often wrapped in plastics and materials that don't do our planet any favors. These items not only clutter our homes but also contribute to larger environmental issues. It's a cycle we're determined to break.

Our aim is to craft products that align with your values and ours. We're talking recyclable, plastic-free, and sourced from renewable materials. We've got a five-year plan to become an entirely zero-waste operation, focusing on post-consumer materials that are as kind to the Earth as they are to you.

In today's fast-paced world, businesses often prioritize speed and cost over ethics, especially when sourcing products. The convenience of online suppliers can unfortunately lead to overlooking the ethics behind manufacturing. We believe there's a better way to do business.

That's why we've chosen to partner with family-owned manufacturers here in Canada. These are collaborations that allow us to have a transparent, ethical, and sustainable production line. It's the sort of mindfulness that you would expect from a friend, because respect for both people and the planet is what we're all about.

So, if your style leans toward conscientious living without sacrificing elegance, welcome. We're thrilled to have you join us on this journey toward ethical and sustainable sophistication.


Our First Planner.

We released our first Canadian-made planner into the wild and sold out by Christmas.


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Use this text to share information about your brand with your customers. Describe a product, share announcements, or welcome customers to your store.



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Find a Store

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Ambassador Program

The H&O Community is always growing. If you already use our products and share them on social media, get in touch to find out about our ambassador program.

"Finally found Planner Peace."